Update your security camera app to the latest version to fix the camera footage video playback issue. Other third-party viewing software may not be completely compatible with your security cameras, which would not enable you to get access to your saved recordings. You can enjoy all of the advanced functions of the security cameras, including retrieving the recording footages, when using the Reolink app on your mobile phones. Please use the customized app of your security cameras instead of the third-party software. If you use your mobile phone 3G/4G cellular network to access the recorded footages, please check if your phone is interfered by other devices, or cannot be online due to the carrier. If you connect your mobile phones to your home WiFi, make sure that your home router is connected to the network. Please check whether your iPhone or Android smartphones are connected to the Internet. If the CCTV video playback on your mobile phones failed, you can try the below top 4 solutions. Security camera remote playback with my phone not working, what should I do?
How to Fix Video Playback Error on iPhone & Android Smartphones
When you want to find out solutions of security camera video playback error, the guidance is below: Playback Error Can't Play back the Videos of DVR/NVR: Reasons & Fixes Can't Review the Videos of SD Card: Top Solutions Fix CCTV Camera Footage Playback Error on Browsers Solve Video Playback Not Working on Computers Fix Camera Video Playback Error on Smartphones So here we provide every possible solution to help you fix CCTV security camera video playback error, so that you can review the saved footage on all of your devices. It would be extremely frustrating if you cannot play back the important recorded videos, especially when there are incidents like thefts, burglaries or other crimes.